Policies and SOPs
The published standards that guide client rights, operations, safety, governance, and internal accountability.
Transparency Hub
Reports and public documents
Published summaries, policies, SOPs, governance materials, and accountability resources.
What is here
Public summaries and records.
Decision records
Reports and supporting materials connected to public decisions and planning.
Community metrics
Data pages that explain how conditions are changing and what IHARC is measuring publicly over time.
Published policies and SOPs
Standards currently published for public review.
Governance
Last revised Feb 11, 2026Client Service Agreement
What clients can expect from IHARC and what IHARC commits to.
Data privacy & records
Last revised Feb 11, 2026Privacy & Data Protection Notice
How IHARC collects, shares, and protects your information.
Reports and public documents
Reports, briefings, and supporting records tied to the public response.
Delegation
October 17, 2025Northumberland County Council Delegation — Warming Hub "Option 5"
Northumberland County Council Chambers
IHARC shared an alternative option for a warming hub to County Council as well as further insights on local homelessness and addictions.
councilemergency responsecoordination